Susan Bickerstaff

Susan Bickerstaff is a senior research associate at the Community College Research Center (CCRC). She conducts qualitative research on developmental education reform, teaching and learning, faculty learning and engagement, and student experiences at community colleges.

Bickerstaff holds a PhD in reading, writing, and literacy from the University of Pennsylvania; an MS in education from Drexel University; and a BA in community health from Brown University. She has previously worked as a coordinator at a community-based adult education program, served as a research assistant on studies in family literacy, and taught qualitative methods courses at Rutgers Graduate School of Education.